Return Policy

Last Updated:

Our Commitment to Your Satisfaction

At Zipharonsrexalon, we are dedicated to delivering exceptional time management consulting services. Your satisfaction is our priority, and we stand behind the quality of our coaching programs and sessions.

Service Guarantee

We guarantee that all our productivity coaching services will be delivered professionally and with the highest standards. If you are not satisfied with our services, please contact us immediately so we can address your concerns.

Refund Eligibility

Coaching Programs

For multi-week coaching programs:

• Refund requests must be made within 7 days of purchase
• No coaching sessions must have been conducted
• Full refund will be provided if eligibility criteria are met
• Partial refunds may be considered on a case-by-case basis after the first session

Individual Sessions

For 1-on-1 consulting sessions:

• Cancellations with 48 hours notice receive full refund
• Cancellations with 24-48 hours notice receive 50% refund
• Cancellations within 24 hours are non-refundable
• Free rescheduling available with 48 hours notice

How to Request a Refund

To request a refund, please follow these steps:

• Contact us via email at admin@zipharonsrexalon.world or phone at +64 6 304 7133
• Provide your booking reference and reason for the refund request
• We will review your request within 2 business days
• Approved refunds will be processed within 5-7 business days
• Refunds will be issued to the original payment method

Non-Refundable Items

The following are non-refundable:

• Completed coaching sessions or consultations
• Digital materials and resources already accessed
• Sessions cancelled within 24 hours of scheduled time
• No-show appointments without prior notice

Rescheduling Policy

We understand that schedules change. You may reschedule your session or appointment:

• Free rescheduling with 48 hours notice
• One complimentary reschedule per booking
• Subject to consultant availability
• Contact us as soon as possible to arrange new time

Exceptional Circumstances

We recognize that unexpected situations may arise. In cases of emergency, serious illness, or other exceptional circumstances, please contact us directly. We will work with you to find a fair solution, which may include rescheduling or refund consideration outside our standard policy.

Quality Assurance

If you experience any issues with the quality of our services, please inform us immediately. We are committed to resolving any concerns and ensuring you receive the value you expect from zipharonsrexalon.

Contact Information

For refund requests or questions about this policy:

Zipharonsrexalon
11 Hastwell Street, Greytown 5712, New Zealand
Phone: +64 6 304 7133
Email: admin@zipharonsrexalon.world
Business Hours: Monday-Friday, 9:00 AM - 6:00 PM NZST